Terms Of Service

RiderX Terms of Service

Last Updated: 01/24/2024

1. Introduction

Welcome to RiderX! By accessing or using our website and services, you agree to comply with and be bound by these Terms of Service. Please read these terms carefully before using our services. If you do not agree with any part of these terms, you must not use our services.

2. Services Provided

RiderX provides ride-sharing services through our website and other platforms. Our services include ride bookings, transportation, and related customer support.

3. User Responsibilities

When using our services, you agree to:

Provide accurate and complete information during the booking process.
Keep your account information secure and confidential.
Comply with all applicable laws and regulations.
Respect the rights and safety of other passengers and drivers.

4. Booking and Payment

Booking: You can book a ride through our website or other designated platforms. You must provide accurate details such as pickup and drop-off locations, date and time, and any special requests.
Payment: Payment for rides must be made at the time of booking or upon completion of the ride, as specified. We accept various forms of payment, including credit cards and other electronic payment methods.

5. Cancellations and Refunds

Cancellations: You may cancel your booking within a specified timeframe prior to the scheduled pickup time. Cancellation policies and fees may vary depending on the type of ride and location.
Refunds: Refunds, if applicable, will be processed according to our cancellation policy. Please contact our customer support for assistance with refunds.No refunds will be applied after the rider drops off the passenger at the destination.

6. Limitation of Liability

RiderX strives to provide safe and reliable transportation services. However, we are not liable for:

Any indirect, incidental, or consequential damages arising from the use of our services.
Delays, cancellations, or disruptions due to unforeseen circumstances or events beyond our control.
Any loss, damage, or theft of personal belongings during the ride.

7. Termination of Service

We reserve the right to terminate or suspend your access to our services at any time, without notice, for any reason, including but not limited to:

Violation of these Terms of Service.
Misuse of our services.
Engaging in fraudulent or harmful activities.

8. Intellectual Property

All content, trademarks, logos, and other intellectual property used on our website and services are the property of RiderX or its licensors. You may not use, reproduce, or distribute any content without our prior written permission.

9. Privacy Policy

Your use of our services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review our Privacy Policy for more details.

10. Changes to Terms of Service

We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated effective date. By continuing to use our services after any changes, you agree to be bound by the updated terms.

11. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of California USA. Any disputes arising from or related to these terms will be subject to the exclusive jurisdiction of the courts in California USA.

12. Contact Us

If you have any questions or concerns about these Terms of Service, please contact us at:

RiderX
Phone: 805-380-7620
Email: support@riderx.io
Address: 99 Long Court Thousand Oaks, CA 91360

By using our website and services, you consent to this Terms Of Services.