Privacy policy

Privacy Policy

RiderX Privacy Policy

Last Updated: 01/24/2024

1. Introduction

At RiderX, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect and process the following types of information:

  • Personal Information: Name, email address, phone number, and other contact details.
  • Ride Information: Pickup and drop-off locations, ride dates and times, and special requests.
  • Payment Information: Credit card details and billing information.
  • Technical Information: IP address, browser type, and operating system.

3. How We Use Your Information

We use the information we collect to:

  • Provide and manage our ride-sharing services.
  • Process your bookings and payments.
  • Communicate with you regarding your rides and inquiries.
  • Improve our website and services.
  • Ensure the safety and security of our services.

4. Sharing Your Information

We may share your information with:

  • Service Providers: Third-party companies that provide services on our behalf, such as payment processing and email delivery.
  • Legal Requirements: If required by law, to comply with legal processes or to protect our rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no internet or email transmission is ever fully secure or error-free.

6. Your Rights

You have the right to:

  • Access and review the personal information we hold about you.
  • Request corrections to any inaccurate or incomplete information.
  • Request the deletion of your personal information.
  • Opt-out of marketing communications.

To exercise these rights, please contact us at support@riderx.io

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your use of our website and services. This helps us improve your experience and provide you with personalized content and ads. You can manage your cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

RiderX
Phone: 805-380-7620
Email: support@riderx.io
Address: 99 Long Court Thousand Oaks, CA 91360

By using our website and services, you consent to the terms of this Privacy Policy.